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Sadler’s Wells on Changing Approaches to Data Collection and Sharing

After updating its approach to data collection and sharing, Sadler’s Wells noticed a surge in email sign-ups for its visiting companies. Sebastian Cheswright Cater and Matt Kirby tell the story.

As an industry, we are all still in the early stages of developing best practice, but we have worked closely with our associate artists and companies, and National Portfolio Organisations (NPOs), to support them as they develop their own data protection systems and policies.

Before we began, we had two primary concerns about data protection regulations:

Obtaining clear and actionable consent from ticket bookers for their data to be responsibly shared.
Ensuring that any subsequent data transfer was tracked and secure, and clearly showed the demarcation point between ourselves and the company we are sharing data with, so that it’s clear where our legal responsibilities end and the touring company’s begins.

Read more

(Source: English Youth Arts Network enews)

Posted by CAN network on 27th April 2017.